Privacy Policy
Effective Date: March 1, 2026
True North Clarity respects your privacy and is committed to protecting your personal information.
True North Clarity is a division of Redwood Marketing & Communications Inc., an Ontario-based company. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and programs.
Information We Collect
We may collect personal information when you:
- Visit our website
- Complete a form or application
- Register for a program (Lab, Cohort, or Private/Intensive)
- Contact us directly
This information may include:
- Name
- Email address
- Phone number (if provided)
- Business information
- Any details you choose to share about your business, goals, or challenges
We only collect information that is necessary to provide our services and support your experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and applications
- Deliver programs and services
- Communicate with you about your participation
- Provide relevant updates, insights, or resources
- Improve our website, services, and client experience
We do not sell, rent, or trade your personal information.
Consent
By providing your personal information, you consent to its collection and use as outlined in this policy.
You may withdraw your consent at any time by contacting us (see Section 10). Please note that doing so may limit our ability to provide certain services.
Email Communications
If you opt in to receive communications, we may send:
- Insights and thought leadership
- Program updates or invitations
- Relevant business resources
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
How Your Information Is Stored
Your information is stored securely using reputable third-party platforms (such as website hosting providers, email marketing tools, and CRM systems).
We take reasonable steps to protect your information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
Third-Party Services
We may use third-party tools to support our business operations, including:
- Website hosting
- Email marketing platforms
- Payment processors
- Scheduling tools
These providers may store or process your data in Canada or other jurisdictions.
We select providers that maintain appropriate data protection standards.
Cookies and Website Data
Our website may use cookies or similar technologies to:
- Improve functionality and user experience
- Analyze website traffic and usage patterns
You can adjust your browser settings to decline cookies if you prefer.
Access and Accuracy
You have the right to:
- Request access to your personal information
- Request corrections to ensure accuracy
To do so, please contact us using the information below.
Retention of Information
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, accounting, or regulatory requirements
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
True North Clarity
A division of Redwood Marketing & Communications Inc.
Redwood@bell.net
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates your acceptance of those changes.
Closing Statement
Clarity builds confidence.
Trust is part of that clarity — and we take that responsibility seriously.